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Help Centre

Guides, network status and support.

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Email, phone or WhatsApp – whichever suits you.

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Common questions

How do I log in to my client area?

Go to the client area and log in with the email address you signed up with. Use “Forgot password?” if you need to reset it.

Where do I find my invoices?

In your client area under Invoices. You can pay outstanding invoices there too.

How do I create an email address?

In your client area, open your hosting service and choose Email Accounts.

My website is down — what should I do?

Open a support ticket and tell us your domain name.